Windscreen chip repair before it becomes a crack

Why you should repair a chip quickly

Queensland conditions are hard on damaged glass. Hot sun followed by air-conditioning, rough roads and car washes all put stress on a chip, and it can run into a long crack with little warning. Once it cracks, repair usually isn't an option and the whole windscreen has to be replaced.

How a chip repair works

1. The chip is cleaned and any loose glass is removed.
2. A repair bridge is mounted over the damage.
3. Resin is drawn into the chip under vacuum and pressure to fill every leg.
4. The resin is cured with UV light, then the surface is finished smooth.

Until we get to you

• Put a piece of clear tape over the chip to keep dirt and water out.
• Avoid blasting the air-conditioning or demister directly onto the glass.
• Skip the car wash and avoid slamming doors.
• Don't press on the chip from inside or out.

Can my chip be repaired, or does the windscreen need replacing?

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As a rough guide, a small chip — about the size of a twenty-cent coin or smaller — that isn't on the edge of the glass or directly in the driver's line of sight can often be repaired. Long cracks, edge damage and smashed glass need a replacement. Send a photo and we'll tell you which.

Will the chip disappear after repair?

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A repair restores strength and stops the damage spreading. Most chips become much less visible, but a faint mark often remains.

Can a crack be repaired?

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Only very short cracks are suitable for repair. Longer cracks, or cracks that reach the edge of the glass, need a windscreen replacement.

Can I claim my windscreen on insurance?

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Many comprehensive policies include glass cover, sometimes with a reduced or waived excess. Check with your insurer first, then let us know your insurer and claim number when you book so the paperwork lines up.